Interlibrary Loan & Pull and Copy

Borrowing through Interlibrary Loan (ILLiad) for UMass Chan/UMMHC patrons

If a journal article, book, or other material is unavailable at the Lamar Soutter Library, UMass Chan Medical School faculty, staff, and students and UMass Memorial Health Care (UMMHC) staff can borrow it from other collections.

How to Place Requests

• Through our online databases you can use the "Check for Full Text" link to order journal articles not owned by the library. Simply click on the “Request this document via Interlibrary Loan” link which will fill-in the interlibrary loan request form.

Or

• You can log into your ILLiad account and fill out an interlibrary loan request form.

• The first time you place an order, you will register as an ILLiad user. Your library barcode number will be your username. You will choose your own password. To avoid delays, be sure to include your payment information.
• If you forget your password, contact the Interlibrary Loan office at 508-856-2080.

Delivery

Patrons can choose the delivery method:

• For articles: email
• For books: pick-up at the Library Service Point or interoffice mail

Fees

• UMass Chan students: Free!
• UMass Chan/UMMHC faculty and staff:
  • Article or book loan: $14.00
  • Surcharge for rush requests: $14.00
• Payment:
  • UMass Chan faculty and staff: A Speed Type number or Account number is necessary for each transaction
  • UMMHC staff: Please provide your department name (e.g., Memorial - ObGyn)
  • Credit cards are not accepted
  • The Library pays all copyright charges

Returns

Return books and other materials by the due date to the Circulation Desk. You are financially responsible for damage to, or loss of materials, from the time they are picked up until the time they are returned to the library.

Borrowing through Interlibrary Loan (ILLiad) for Boston Medical Library (BML) patrons

• Free articles, books, or book chapters
• Create an account in ILLiad as a first-time user:
  1. Go to ILLiad and select First Time User
  2. Library Barcode Number = LastNameFirstInitial (i.e. DoeJ)
  3. Fill out the rest of the form, making sure all required fields are filled
  4. Status = Boston Medical Library (BML)
  5. Department = Boston Medical Library (BML)
  6. Username = LastNameFirstInitial (i.e., DoeJ)
  7. Choose a password
  8. Click Submit Information
  9. Add Account
     • Account Number: Boston Medical Library
     • Leave all other fields blank
     • Click Add Account
  10. Now you are ready to request ILL articles, books, or book chapters!
• To place a request:
  • Log into ILLiad
  • Under New Request in the left-hand column, choose Article, Book, or Book Chapter
  • Fill in as many fields possible (Note: The more information provided, the easier it is for us to fill the request)
  • Click Submit Request
• To retrieve a filled request:
  • You will receive an email when the request has been filled prompting you to log into ILLiad
  • Once you are logged into ILLiad: Under View in the left-hand column, choose view/Download Electronically Received Items
  • Download and save file to your preferred location (Note: the file remains available in ILLiad for thirty (30) days, after which it is no longer accessible in ILLiad)

Borrowing through Interlibrary Loan (ILLiad) for Massachusetts Medical Society (MMS) patrons

• Free articles, books, or book chapters
• To place a request:
  • Contact Leon Barzin at lbarzin@nejm.org (Note: All MMS requests must go through Leon)

Borrowing through Interlibrary Loan (ILLiad) for Public Health Digital Library (PHDL) patrons

Free articles or book chapters that are not part of the PHDL can be requested through LSL’s Interlibrary Loan by the following PHDL members:

• Arizona Department of Health Services
• Boston Public Health Commission
• CA Dept. of Healthcare Services (DHCS)
• Local Public Health Departments
• Massachusetts Health Policy Commission
• New Mexico Department of Health
• Philadelphia Public Health Department
• San Francisco Dept. of Public Health

Instructions for ordering articles:

• Create an account in ILLiad as a first-time user:
  1. Go to ILLiad and select First Time User
  2. Library Barcode Number = LastNameFirstInitial (i.e. DoeJ)
  3. Fill out the rest of the form, making sure all required fields are filled
  4. Status = Select your public health department
  5. Department = Select your public health department
  6. Username = LastNameFirstInitial (i.e., DoeJ)
  7. Choose a password
  8. Click Submit Information
  9. Add Account:
     • Account Number: Type your public health department
     • Leave all other fields blank
     • Click Add Account
  10. Now you are ready to request ILL articles, books, or book chapters!
• To place a request:
  • Starting in the PHDL, search for your article using PubMed or the Citation Matcher. If the article is not in the PHDL, you will go to your department’s document delivery page. Fill out the requested fields in the form and hit send.
  • This will bring you to the LSL ILLiad page.
  • Log in
  • The new request form will be pre-populated with your citation information and your personal information
  • Choose electronic delivery
  • Status and Department fields: choose your public health department
  • Click Submit Request
• To retrieve a filled request:
  • You will receive an email when the request has been filled prompting you to log into ILLiad
  • Once you are logged into ILLiad: Under View in the left-hand column, choose view/Download Electronically Received Items
  • Download and save file to your preferred location (Note: the file remains available in ILLiad for thirty (30) days, after which it is no longer accessible in ILLiad)

Pull and Copy

To request an article in the library’s holdings, please log into your ILLiad account and fill out the article request form. Average turn-around time is 24 hours and delivery is via email.

Fee: $13.00 per article. No exceptions.

Lending

The Lamar Soutter Library shares its articles and books with hospital, academic, and public libraries throughout the United States.

Submission of ILL Requests

• Submit requests via Docline, OCLC, or RAPID
• OCLC Code: WQM
• Docline Code: MAUMAS
• We provide electronic delivery via email and Odyssey.
• Average turn-around-time is 24 hours.

Fees

• An article or a book loan: $15.00.
• Surcharge for rush requests: $15.00.
• We participate in IFM and EFTS.
• Libraries who do not participate in IFM or EFTS will be invoiced monthly.

Boston Library Consortium - Access and Borrowing from the Member Institutions

Visitor Policies

Contact

For all questions regarding Interlibrary Loan, call 1-508-856-2099 or email Regina.Raboin@umassmed.edu.