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Library Strategic Plan, April 2006

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Teams, Task Forces, and Committees

Evaluation and Assessment Team (2009)


Len Levin and Sally Gore (Co-Chairs), Mary Piorun (Champion), Lauri Fennell, Penny Glassman, Kerry Mayotte, Vivian Okyere


This team is charged with identifying tools and methods to evaluate and assess the services offered by the Lamar Soutter Library. The academic health sciences library of the early 21st Century is a rapidly changing environment. The way in which a patron interacts with this library is changing from one of almost complete physical contact to that of a more virtual experience. As a result, the ways that services are provided has changed and will continue to change. With these changes comes the need to re-examine how we assess and evaluate the services we now offer. Following a review of the literature and other means of investigation, this team will generate a report, due on June 30, 2009 that identifies the issues associated with evaluation and assessment that all staff need to know in order to participate in a yearlong initiative that focuses on applying the theories and tools of evaluation and assessment.

Using the Lamer Soutter Library Strategic Plan as a guide to identify the types of evaluation and assessment skills needed, the team will make recommendations as to how the Lamar Soutter Library can incorporate evaluation and assessment in the daily work of the library in order to highlight the outcomes associated with library services and programs. Components addressed in the final report should include:

  1. What does the published literature say about methods, tools, and processes of evaluation and assessment?
  2. How would LSL staff be trained?
  3. What types of training are available? What are the potential costs?
  4. How are skills maintained following training?