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Library Strategic Plan, April 2006

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Teams, Task Forces, and Committees

Continuous Process Improvement Teams--Access Services: Lost Books (2004)


Kerry Mayotte (Chair), Vivian Frempong, Jean Hearns, Amanda Noe, Kim Ossene, Lisa Palmer


The team is asked to review current policies and procedures for handling lost books, including overdues, fines and fees, and replacement. The goal is to recommend a comprehensive policy/procedure that will result in reducing the lost book rate by 50%. (This team will include a representative from Technical Services.)