Printing

Printing from Library Computers

  • How much does printing cost?
    One-sided, black and white printing on 8.5" x 11" paper is $.20/sheet. Double-sided printing is available at the rate of $.20/side or $.40/sheet. We are trying to keep the cost we extend to the UMass community at an absolute minimum.
  • Why charge for printing?
    As more classroom materials have been placed online, printing costs have skyrocketed. For example, printing for one course with 100 students and 650 pages on readings online would use 65,000 pieces of paper. With most classes posting course content online, the numbers quickly became untenable. The library implemented this service after extensive research on viable printing options. Many other colleges and institutions in our area use pay-for-print in their classrooms and libraries.
  • How do I pay for my printing?
    You must purchase a Copy Data card from the dispenser located on the first floor of the library.
  • How do I purchase new Copy Data cards?
    • In Library Purchase - 1st Floor Dispenser: A $1 bill is required to purchase a card with $.60 value (the card itself costs $.40).
    • Additional value can be added to cards using $1, $5, $10, or $20 bills.
    • Direct or Bulk Card Ordering for UMMS Departments: Purchase Orders must be used to order cards directly from Copy Data, the library's service provider.

      Contact Copy Data via email or phone:

      Copy Data Solutions
      One Barbara Circle
      Rumford, RI 02916
      1-800-598-0038
      nancyr@copydatainc.com
    • Direct or Bulk Card Ordering for UMMHC Departments: Order the cards as a non-catalog item through Purchasing Pathways system, and indicate the appropriate Receiving Dock. Copy Data will mail the cards via US Mail listing the particular receiving dock. All purchase orders can be faxed to Nancy Rodrigues' attention at 401-434-6277. Cards will be mailed within approximately 2 days.

      Contact Copy Data via email or phone:

      Copy Data Solutions
      One Barbara Circle
      Rumford, RI 02916
      1-800-598-0038
      nancyr@copydatainc.com
  • Once I have a card from the dispenser, or one ordered directly from Copy Data, may I add value to it?
    Yes, value can be added at the dispensers in the library using cash, but no receipt will be given.
  • Can I use the same copy card that I use for photocopies?
    Yes, the Copy Data card can be used for both photocopying and printing.
  • How do I print?
    Printing instructions are available here: PC's   Mac's
    If you encounter problems, visit the Library Service Point (LSP).
  • Where are the printers?
    Two printers are located on the 1st floor of the library.
  • What happens if the printer malfunctions while I'm using it?
    Inform library staff at the LSP, who will immediately contact a Copy Data technician. The printer will be repaired as soon as possible.
  • What if a machine causes me to lose cash or value on my copy card, or my card ceases to function while I am printing?
    • Report the loss to LSP staff immediately.
  • What happens if I make a mistake?
    There are several opportunities to cancel a print job during the printing process:
    • If, after you've sent a job to the Print Release Station you decide you don't want it, you don't have to do anything. Print jobs left unclaimed in the Print Release Station's print queue are deleted.
    • If, once you're logged in at the Print Release Station you decide that you don't want a print job, you can click Logout to return to the Login screen and cancel your session.
    • Copy Data does not offer refunds on print jobs mistakenly sent to a printer from the Print Release Station. To ensure that you get what you expect when printing, please use the Print Preview function available on most browsers and desktop software.

Last updated: 05/07/2012 09:54:00