home > services > photocopying

Library Hours

Sunday10 AM - 11 PM
Mon.-Thur.7:30 AM - 11 PM
Friday7:30 AM - 9 PM
Saturday10 AM - 9 PM
Library hours are subject to change due to exams, holidays, and weather conditions. Please call 508-856-2511 for updated library hours.

Quick Help

  • Ask a Librarian - 508-856-6857
  • Circulation Desk - 508-856-6099
  • Interlibrary Loan - 508-856-2080
  • FAQs
 

Photocopying in the Library

  • How much does photocopying cost?

    One-sided, black and white photocopying on 8.5" x 11" paper is $.10/sheet if you use a copy card, $.15/sheet when you use coins. We are trying to keep the cost we extend to the UMass community at an absolute minimum. The $.10 per sheet just covers the cost of equipment, maintenance, supplies and support.

  • How do I pay for my photocopying?

    You can purchase a Copico card from the dispenser located on the first floor of the library or pay with coins at the copier.

  • How do I purchase new Copico cards?
    • In Library Purchase - 1st Floor Dispenser: A $1 bill is required to purchase a card with $.60 value (the card itself costs $.40).
    • Additional value can be added to cards using $1, $5, $10, and $20 bills, or major credit cards.
    • Direct or Bulk Card Ordering: UMMS and UMMHC Departments using account numbers and patrons wanting to use Purchase Orders or other ordering methods must order cards directly from the Card Services division of MacGray/Copico, the library's service provider.
    • Specific ordering information is available here.
  • Once I have a card from the dispenser, or one ordered directly from MacGray/Copico, may I add value to it?
    • Yes, value can be added at the dispensers in the library using cash, and receipts can be given.
    • Patrons and UMMS departments can add value to cards using their credit cards at the card dispenser on the 1st floor of the library. A receipt will be issued at the dispenser.
  • Can I use the same copy card that I use for printing?

    Yes, the red Mac-Gray/Copico card can be used for both photocopying and printing.

  • Where are the copiers?

    There are four copiers, one each on the second and third floors and two on the first floor. All four machines accept a copy card for payment at $.10 per page. Two machines also accept coins at $.15 per page (one on the first floor and one on the second floor). A first floor machine is ADA-compliant.

  • What happens if the photocopier malfunctions while I'm using it?

    Inform library staff at the Circulation desk, who will immediately contact a MacGray/Copico technician. The copier will be repaired as soon as possible.

  • What if a machine causes me to lose cash or value on my copy card, or my card ceases to function while I am copying?
    • Report the loss to library Circulation staff.
    • Losses less than $5.00 can be corrected immediately.
    • Losses greater than $5.00 must be submitted to MacGray/Copico for reimbursement, but a card with $5.00 value will be issued to you immediately. You will be required to sign for this card. Legitimate claims will result in reimbursement from MacGray/Copico in a timely manner.