- How much does photocopying cost?
One-sided, black and white photocopying on 8.5" x 11" paper is $.10/sheet if you use a copy card, $.15/sheet when you use coins. We are trying to keep the cost we extend to the UMass community at an absolute minimum. The $.10 per sheet just covers the cost of equipment, maintenance, supplies and support.
- How do I pay for my photocopying?
You can purchase a Copico card from the dispenser located on the first floor of the library or pay with coins at the copier.
- How do I purchase new Copico cards?
- In Library Purchase - 1st Floor Dispenser: A $1 bill is required to purchase a card with $.60 value (the card itself costs $.40).
- Additional value can be added to cards using $1, $5, $10, and $20 bills, or major credit cards.
- Direct or Bulk Card Ordering: UMMS and UMMHC Departments using account numbers and patrons wanting to use Purchase Orders or other ordering methods must order cards directly from the Card Services division of MacGray/Copico, the library's service provider.
- Specific ordering information is available here.
- Once I have a card from the dispenser, or one ordered directly from MacGray/Copico, may I add value to it?
- Yes, value can be added at the dispensers in the library using cash, and receipts can be given.
- Patrons and UMMS departments can add value to cards using their credit cards at the card dispenser on the 1st floor of the library. A receipt will be issued at the dispenser.
- Can I use the same copy card that I use for printing?
Yes, the red Mac-Gray/Copico card can be used for both photocopying and printing.
- Where are the copiers?
There are four copiers, one each on the second and third floors and two on the first floor. All four machines accept a copy card for payment at $.10 per page. Two machines also accept coins at $.15 per page (one on the first floor and one on the second floor). A first floor machine is ADA-compliant.
- What happens if the photocopier malfunctions while I'm using it?
Inform library staff at the Circulation desk, who will immediately contact a MacGray/Copico technician. The copier will be repaired as soon as possible.
- What if a machine causes me to lose cash or value on my copy card, or my card ceases to function while I am copying?
- Report the loss to library Circulation staff.
- Losses less than $5.00 can be corrected immediately.
- Losses greater than $5.00 must be submitted to MacGray/Copico for reimbursement, but a card with $5.00 value will be issued to you immediately. You will be required to sign for this card. Legitimate claims will result in reimbursement from MacGray/Copico in a timely manner.
